The Four-Part Framework for Managing Staff
If you are responsible for assigning tasks and work to others, either as their manager or because you are responsible for ensuring a particular aspect of work gets done, then this managing tips can help you.
“Here's the TenStep guest blog post "The Four-Part Framework for Managing Staff":
Whenever a project manager has team members on the project, he needs to recognize the needs of managing human resources. The specific techniques you use will sometimes vary depending on whether you are managing employees or contractors. In many cases, the processes for managing contractors come from the procurement area rather than the Human Resources (HR) area.
The formal framework for managing staff is highly dependent on the size of the project. Small projects do not need much rigor in this area. A small project, by definition, will probably has very few staff members and they will probably have a short duration. Therefore you don't need to worry so much about staff acquisition, team dynamics and team development. For the same reasons, a small project is normally not going to run into many people problems.
Medium and Large Projects
Projects of this size, especially those on the larger size, tend to have many more team members for a longer period of time. These are the project where your people management skills come into play. This is also where the full people management process of staff acquisition, development and management are required.
The following process areas tend to account for the majority of the work for managing the people on your team.
- Develop Staffing Plan. This is where you develop roles and responsibilities, staffing strategies, etc. for your project. This is usually not as hard as it sounds. Some of the information will be available from your Human Resources Department, and some is already established at a department level. You also need to define the type of staff you need, how many, when you need them and when they will be released.
- Acquire Project Team. This is the work associated with finding the resources you need on your project and having them available when needed. You can have staff assigned to you by the functional staffing managers. You might need to find and recruit your own team members. This third option is to procure the resources from third-party vendors.
- Develop Project Team. This is the work associated with making sure your team has the right skills. This usually involves determining the skills you need for your project, identifying the skills of the assigned team members, and figuring out how to close the gaps between the skills you need and the skills you have.
- Manage Project Team. This includes all the hard part of managing staff, including providing performance feedback, managing people-related problems, leading the team and ensuring that the team is cohesive and performing well.
Managing staff can be tricky. Some project managers do very poorly dealing with the people on the team. Others consider this a strength. If you only manage smaller projects you can get by without being a great people manager. But as projects get bigger and have more staff, it is an area you need to master to be successful.